Instructor: Dr. Ümit ÖZEN /
Participant Profile: Company senior management, department managers and employees, process managers and employees.
Purpose: Most of the company's problems are actually known. But since it is often not anyone's responsibility to reveal, explain, show and improve these problems, we live with problems. Companies must be customer-focused, produce quick solutions, fight against their competitors rather than within themselves, be flexible enough in business and decision-making mechanisms, work solution-oriented rather than problem-oriented, and turn this into a culture. This training, which will be given to reveal company problems, investigate their root causes and improve them, will show that people who are not good with numbers can solve company problems without the need for any numerical analysis.
Educational content:
  • Brainstorming
  • Nominal Group Technique
  • Fishbone Diagram
  • Cause Effect Matrix
  • Error Types Effects Analysis
  • Pareto Analysis
  • Correlation Analysis
  • Hypothesis Tests
Number of Participants: Maximum 15 people
Duration: 2 days


Dr. Ümit ÖZEN, Ph.D.
Management Consultant and Lean Six Sigma Master Black Belt 
INFOMAN Training and Management Consultancy
+90 533 689 26 67